Data Protection Protocol
Privacy Policy
Last Updated: March 2026
1. Our Commitment to Discretion
At Lumina Wellness Clinic, we recognize that your personal and biological information is deeply private. We handle your data with the same precision and care that we apply to our clinical treatments. This policy describes how we collect, protect, and use your information across our website and in-clinic services.
Executive Privacy Guarantee:
We never sell, rent, or trade patient data to third-party marketing firms or insurance providers without explicit, signed consent.
2. Information We Collect
Personal Identifiers
Name, email address, phone number, and postal address provided via our contact and booking forms.
Protected Health Information (PHI)
Medical history, blood marker results, genetic data, and physiological markers (such as HRV and sleep data) collected during consultations.
Usage Data
IP addresses, browser type, and interaction data to improve our digital concierge experience.
3. HIPAA Compliance
As a medical provider, Lumina Wellness Clinic adheres to the standards set by the Health Insurance Portability and Accountability Act (HIPAA). All health-related data is stored on secure, encrypted servers with restricted access granted only to your primary health concierge and medical lead.
4. Your Rights
You maintain full control over your data. At any time, you may request:
A full copy of your medical and personal records.
Correction of any inaccurate information.
Deletion of non-medical records (subject to legal retention requirements).
A log of all staff members who have accessed your digital file.
5. Contact Our Privacy Officer
For questions regarding this policy or to exercise your privacy rights, please contact our Compliance Officer:
Legal & Compliance Department
Email: privacy@luminawellness.com
Phone: (01) 555-0199
Ref: Data Privacy Inquiry